WEB BASED EMPLOYEE SELF SERVICE

            Employee self service or also known as e-HR refer to the electronic means by which staff can gain information, add the data to the system, carried out transaction  and so on. In the most developed approaches the result is fully integrated, organization-wide electronic network of HR-related data, information services, databases, tool and application are generally accessible at any time by employees, managers and HR profesional.  (Reilly &William, 2003).

            The influence of internet and browser technology has seen the growth of employee self service implementation. Employee self service is an internet-based solution that provide employees with a browser to relevant Human Resource data and transactions. This enable employee to access using their own computer. The employee can update their personel details, apply for leave, and view their pay detail and including the benefit, viewing internal jobs vacancy, and also book training and travel. The benefit of employee self service is it reducing administrative overhead and freeing of HR staff for more strategic activities, improve data integrity which mean the data will keep confidential, and empowerment of employee. (Tatnall, 2008).  

            Reilly &William, 2003 were identify several  advantages for using the web based employee self service such as can save cost because only need a few people to deal with the queries or transaction as they are managed online. Besides that, it has better quality information on the system as those with the knowledge or expertise have loaded the material and it improve management information based on better records. Furthermore, with the web based employee self service also can produce  better productivity, if management time is no longer diverted to Human Resource administration. It help in increase empowerment of staff, so that they have more control over their live especially about their personel detail and providing them with easier in accessing or updating the information.

            With the development of the technology, the organization should support in fostering the environment that recognize the web based employee self service is part of the way in managing and administrating the organization more efficiently. The most important is the management and employees feel secure, private and confident in all aspect of stored data component for keeping the data safe. (Oliver, Romm Livermore & Sudweek, 2008). HRM professionals see employee self service as a value, not just because it increase empowerment of employee but also reducing error in paperwork and cost. (400 words)

Reference

Reilly, P.A. & Williams, T. (2003). How to Get Best Value from Hr: The Shared Services Option. England: Gower Publishing Limited.

Tatnall, A. (2005). Web Portals: The New Gateways to Internet Information and Services. United State of America: Idea Group Publishing.

Oliver, D., Livermore, R.C. & Sudweeks, F. (2009). Self-Service in the Internet Age: Expectations and Experiences. Springer-Verlag London Limited.